Author Topic: Followed instructions to the letter but it doesn't work  (Read 1281 times)

3pinespro

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Followed instructions to the letter but it doesn't work
« on: February 17, 2011, 07:45:58 PM »
The URL is: www.cinemutt.com

When I try to bring the MassUploader up, all I get is a large white area where it looks like the interface should be.  Any ideas?

frankie

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Re: Followed instructions to the letter but it doesn't work
« Reply #1 on: February 18, 2011, 03:44:41 PM »
i would guess you didnt upload the license in binary mode;
http://www.cinemutt.com/addons/massuploader/license_mu.php

3pinespro

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Re: Followed instructions to the letter but it doesn't work
« Reply #2 on: February 18, 2011, 04:01:12 PM »
Yep, that was it!  Thanks, Frankie.

3pinespro

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Re: Followed instructions to the letter but it doesn't work
« Reply #3 on: June 29, 2011, 01:13:03 PM »
I've finally had a chance to sit down and try to use this.  I made the changes to the .htaccess file but when I do, the site goes down.  I'm editing in notepad.

Any ideas?

frankie

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Re: Followed instructions to the letter but it doesn't work
« Reply #4 on: June 29, 2011, 01:39:31 PM »


i dont follow you, why would you edit the htaccess file

3pinespro

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Re: Followed instructions to the letter but it doesn't work
« Reply #5 on: June 29, 2011, 01:47:55 PM »
That's what the instructions said to do.


The following are typical errors that you may get and they are due to having missed one of the instructions above

Videos not being processed

There main reason for this is register_long_arrays. Your server may have register_long_arrays set to Off.
You should enable this (set it to On). There are 2 ways to do it:

Via you php.ini file on the server (you must restart apache afterwards). (Your host can also do this for you)
By editing the .htaccess file provided in the PHPmotion distribution. Add the following line right at the end, then re-upload it to your FTP

      php_value register_long_arrays On



« Last Edit: June 29, 2011, 01:52:56 PM by 3pinespro »

frankie

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Re: Followed instructions to the letter but it doesn't work
« Reply #6 on: June 29, 2011, 02:37:35 PM »


did you read this part


(you must restart apache afterwards). (Your host can also do this for you)


also create a directory named 'logs'
in the massuploader directory and test a new video

3pinespro

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Re: Followed instructions to the letter but it doesn't work
« Reply #7 on: June 29, 2011, 03:14:48 PM »
Yes, I did but it sounded as if that was only with the ini.php file change.